Anywhere in the US.
Tracked end to end.
Mail-in is open nationwide. Local city coverage only changes whether we can hand off the pair in person.
You still choose between Basic, Pro, and Elite, with Steam Clean built into every tier.
Need a box? Add Mail-In Box Kit at checkout for $12. If you skip it, you can still use your own box or buy one at the carrier store when you drop off the shipment. Adds 2-4 business days before your inbound shipment starts.
As soon as the order is paid, we email the shipping label, carrier details, and packing steps.
Use your own box, buy one at the carrier store, or add the box kit at checkout if you want us to handle that upfront.
Every nationwide order routes through 4745 Spartan Lane, Brookfield, WI 53005 so the handoff stays consistent.
Book online
Pick a service, upload photos, pay.
Choose your box path
Use your own sturdy box, buy one at the carrier store, or add the box kit at checkout before the label is sent.
Ship it in
We’ll email the prepaid label and hub address, then move the pair into the right clean or restoration work.
Track & receive
Live status from receipt through return shipping.
National mail-in hub
Ready to ship them in?
Start a mail-in order and we’ll email a prepaid label, packing steps, and the carrier to bring the shoes to if you still need a box.